- Overview of the course objectives and expectations
- Understanding the importance of effective communication in personal and professional settings
- Introduction to key communication models and theories
- Developing clarity in verbal communication
- Techniques for organizing thoughts and delivering messages effectively
- Practicing active listening and responding appropriately
- Understanding the impact of nonverbal cues in communication
- Interpreting and utilizing body language, facial expressions, and gestures
- Practicing nonverbal communication skills through role-playing and exercises
- Enhancing active listening skills to understand and respond to others
- Strategies for overcoming distractions and demonstrating empathy
- Practicing effective questioning and summarization techniques
- Establishing positive connections with others through rapport building
- Techniques for creating a supportive and inclusive communication environment
- Role of empathy in communication
- Strategies for managing conflicts and resolving disagreements through effective communication
- Providing and receiving constructive feedback effectively
- Final project: Applying communication skills in real-life scenarios and reflecting on personal growth